<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" height=82 BGCOLOR="#006699" TEXT="#080000" bgproperties="fixed" background="38b58521erlcgo.gif"> <div> <FONT SIZE="5" COLOR="#FFFFFF" FACE="Arial" ><B>Candles Africa</B></FONT>     | <A HREF="index.htm" TARGET="_top" TITLE="Candles Africa"><U>home</U></A></div> <div>   <A HREF="candles_africa_home.htm" TARGET="_top" TITLE="Online Store"><U>Online Store</U></A>   |   <A HREF="candle_africa_products.htm" TARGET="_top" TITLE="Volume Purchaser"><U>Volume Purchaser</U></A>   |   <B>Shipping</B>   |   <A HREF="candles_africa_shopping.htm" TARGET="_top" TITLE="Contact Us"><U>Contact Us</U></A>    <A HREF="candles_africa_home41.htm" TARGET="_top" TITLE="Secure Shopping Service"><U>Secure Shopping Service</U></A></div> <bR> <div> </div> </td> </tr><tr> <td valign="top" height=398 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I>Shipping</I></div> <bR> <bR> <DIV ALIGN="LEFT"></DIV> <div> We are able to ship our goods to all geographical locations. Ordered items can be shipped by four different ways. </div> <div> Rates depend on the service you are willing to use and the total weight of the consignment:</div> <bR> <div> * Based on availability, we reserve the right to make similar substitutions of equal or greater value. </div> <bR> <DIV ALIGN="LEFT"></DIV> <div> ZAR customers <A HREF="candles_africa_shopping.htm" TARGET="_top" TITLE="Contact Us"><U>email</U></A> us for a pricelist</div> <bR> <bR> <div> <I><B>All prices are given in United States dollars</B></I></div> <bR> <div> <TABLE BORDER="0" CELLPADDING="1" CELLSPACING="1" WIDTH="526" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="VOID" RULES="NONE" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 HEIGHT= 77 WIDTH="268"><div> <B>Shipping Service</B></div> </tD> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 WIDTH="127"><div> <B>Approximate Time</B></div> <div> <B>of Delivery</B></div> </tD> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 WIDTH="59"><bR> <div> <B>Base Rate </B></div> <bR> </tD> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 WIDTH="59"><div> <B>Plus</B></div> <div> <B>Rate per 0.500kg </B></div> </tD> </tR> <tR> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 HEIGHT= 19 WIDTH="268"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="268" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="127"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="127" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="59"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="59" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="59"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="59" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 HEIGHT= 38 WIDTH="268"><div> <B>Standard (Surface) Mail</B></div> <div> Read more <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><A HREF="#standard__surface__mail" TITLE="Shipping"><U><U>here</U></U></A></FONT></div> </tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC WIDTH="127"><div> 2 - 14 weeks</div> </tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC><NOBR><div> $ 10.00</div> </NOBR></tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC WIDTH="59"><div> $ 2.50</div> </tD> </tR> <tR> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 HEIGHT= 38 WIDTH="268"><div> <B>Standard Airmail</B></div> <div> Read more <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><A HREF="#standard_airmail" TITLE="Shipping"><U><U>here</U></U></A></FONT></div> </tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC WIDTH="127"><div> 2 - 4 weeks</div> </tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC><NOBR><div> $ 10.00</div> </NOBR></tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC WIDTH="59"><div> $ 7.50</div> </tD> </tR> <tR> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 HEIGHT= 38 WIDTH="268"><div> <B>Freight Forwarder</B></div> <div> Read more <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><A HREF="#airfreight_freight_forwarders" TITLE="Shipping"><U><U>here</U></U></A></FONT></div> </tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC WIDTH="127"><div> 7 - 14 days</div> </tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC><NOBR><div> $ 20.00</div> </NOBR></tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC WIDTH="59"><div> TBA</div> </tD> </tR> <tR> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 HEIGHT= 38 ><NOBR><div> <B>Express Courier Services</B></div> <div> Read more <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><A HREF="#_door_to_door_courier" TITLE="Shipping"><U><U>here</U></U></A></FONT></div> </NOBR></tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC WIDTH="127"><div> 24 - 72 hours</div> </tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC><NOBR><div> $20.00</div> </NOBR></tD> <tD VALIGN=CENTER BGCOLOR=#FFFFCC><NOBR><div> $ 30.00</div> </NOBR></tD> </tR> <tR> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 HEIGHT= 20 WIDTH="268"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="bottom" WIDTH="268" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER COLSPAN=3 WIDTH="247"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="bottom" WIDTH="247" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=CENTER BGCOLOR=#C0C0C0 HEIGHT= 39 WIDTH="268"><div> <B>Customs and Import Duties Information </B>Read more <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><A HREF="#customs_and_import_duties_information_1" TITLE="Shipping"><U><U>here</U></U></A></FONT> </div> </tD> <tD VALIGN=CENTER COLSPAN=3 BGCOLOR=#C0C0C0 WIDTH="247"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="39" ALIGN="bottom" WIDTH="247" HSPACE="0" VSPACE="0"></tD> </tR> </TABLE></div> <bR> <bR> <bR> <div> <TABLE BORDER="0" CELLPADDING="1" CELLSPACING="1" WIDTH="627" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="VOID" RULES="NONE" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 131 WIDTH="621"><div> <B> <A NAME="standard__surface__mail"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></B></div> <div> <B>Standard (Surface) Mail</B></div> <bR> <div> This is the most economical option.  Please request this option, as our default shipping fees are based on <FONT SIZE="3" COLOR="#0000CC" FACE="Arial" >standard airmail</FONT>.</div> <div> Fees subject to change without prior notice</div> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 57 WIDTH="621"><div> This is not an airmail service, so the time of delivery is the longest (2 to 14 weeks). This will depend on:</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP BGCOLOR=#EEEEEE HEIGHT= 114 ><NOBR><div> <B>1.</B> Your location (country):</div> </NOBR></tD> <tD VALIGN=CENTER BGCOLOR=#EEEEEE WIDTH="441"><div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">the frequency of ships’ departures to your country or the route the parcel must follow, if there is no direct shipping line: ( South Africa has frequent and direct sea connections with most major points in the World) </div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">effectiveness of postal services in your country </div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">strictness of customs’ control in your country </div> </tD> </tR> <tR> <tD VALIGN=TOP COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 38 WIDTH="621"><div> <B>2.</B> The overall load of work of different postal services at a given time of the year (for example during Christmas or Easter postal services are usually more busy)</div> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 57 WIDTH="621"><bR> <div> Postal service provider:  South African Post Office</div> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 HEIGHT= 19 WIDTH="621"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="621" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 112 WIDTH="621"><bR> <div> <B> <A NAME="standard_airmail"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></B><B>Standard Airmail</B></div> <bR> <div> <B>We use this option to calculate our shipping costs</B></div> <div> <B>Fees subject to change without prior notice</B></div> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 56 WIDTH="621"><div> Goods ordered this way will reach you after 2 to 4 weeks. </div> <bR> <div> Delivery time depends on:</div> </tD> </tR> <tR> <tD VALIGN=TOP COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 113 WIDTH="621"><div> <B>1.</B> Your location (country):</div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">the frequency of flights to your country or the route the parcel must follow, if there is no direct flight. ( South Africa has frequent and direct flights to most major points in the World) </div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">effectiveness of postal services in your country </div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">strictness of customs’ control in your country </div> </tD> </tR> <tR> <tD VALIGN=TOP COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 38 WIDTH="621"><div> <B>2.</B> The overall load of work of different postal services at a given time of the year (for example during Christmas or Easter postal services are usually more busy)</div> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 19 WIDTH="621"><div> Postal service provider:  South African Post Office</div> </tD> </tR> </TABLE></div> <bR> <div> <TABLE BORDER="0" CELLPADDING="1" CELLSPACING="1" WIDTH="627" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="VOID" RULES="NONE" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 206 WIDTH="621"><div>  <A NAME="airfreight_freight_forwarders"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></div> <div> <B>Airfreight: Freight Forwarders</B></div> <bR> <div> The rates for  Airfreight: Freight Forwarders are cheaper than for <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><U>door-to-door courier services</U></FONT>, but more expensive than <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><U>standard airmail</U></FONT> or <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><U>surface mail</U></FONT>.</div> <bR> <div> Shipping costs fluctuate and must be confirmed with the airlines first.</div> <bR> <div> Please request this option, as our default shipping fees are based on <FONT SIZE="3" COLOR="#0000CC" FACE="Arial" >standard airmail</FONT>.</div> <div> <B>Fees subject to change without prior notice</B></div> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 75 WIDTH="621"><div> This system of delivery  takes 7 to 14 days to deliver the goods to your address.</div> <div> The goods are delivered by a freight forwarder to your closest main airport, by the first available air plane. From there the goods will be taken over by your local clearing agent.</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 113 WIDTH="621"><div> <B>1.</B> Your location (country):</div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">the frequency of flights to your country or the route the parcel must follow, if there is no direct flight. ( South Africa has frequent and direct flights to most major points in the World) </div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">effectiveness of postal services in your country </div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.gif" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">strictness of customs’ control in your country </div> </tD> </tR> <tR> <tD VALIGN=TOP COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 57 WIDTH="621"><div> <B>2.</B> The overall load of work of postal service providers/ clearing agents in your country at a given time of the year   </div> <div> ( for example, during Christmas or Easter seasons postal services are usually more busy)</div> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 95 WIDTH="621"><bR> <div> The rates for  Airfreight: Freight Forwarders are cheaper than for <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><U>door-to-door courier services</U></FONT>, but more expensive than <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><U>standard airmail</U></FONT> or <FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><U>surface mail</U></FONT>. </div> <bR> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 HEIGHT= 19 WIDTH="621"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="621" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 113 ><NOBR><bR> <div> <B> <A NAME="_door_to_door_courier"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></B><B> Express Door to Door  Courier Services</B></div> <bR> <div> Please request this option, as our default shipping fees are based on <FONT SIZE="3" COLOR="#0000CC" FACE="Arial" >standard airmail</FONT>.</div> <div> <B>Fees subject to change without prior notice</B></div> <bR> </NOBR></tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 301 WIDTH="621"><bR> <bR> <div> This is the fastest way of shipping: your goods They will be delivered within 24 to 72 hours.</div> <bR> <div> The Courier services we have contracted for delivering ordered items is DHL.</div> <bR> <div> Unlike all other shipping services, with DHL you can track where your consignment is. </div> <div> Candles Africa will send you an E-mail message with a tracking number of the parcel (after dispatch). </div> <div> You can visit DHL website (<FONT SIZE="3" COLOR="#0000FF" FACE="Arial" ><U>http://www.dhl.co.za/</U></FONT>) and, using the given number, see where the items you have ordered are.</div> <div> The delivery can be delayed slightly only if the customs’ control in your country is very strict.</div> <div> Please note that DHL cannot deliver to a PO Box - you must provide a physical (street) address.</div> <bR> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="179"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="179" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="441"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="441" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 57 WIDTH="621"><div>  <A NAME="customs_and_import_duties_information_1"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="1" ALIGN="bottom" WIDTH="1" HSPACE="0" VSPACE="0" ></A></div> <div> <B>Customs and Import Duties Information</B></div> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 246 WIDTH="621"><bR> <bR> <div> You may suffer import duties or taxes, which are levied once the parcel reaches your country.</div> <div> Additional charges for customs clearance must be borne by you: Candles Africa  has no control over these costs and cannot foresee what they may be. </div> <div> Customs policies vary widely from country to country - you should contact your local customs office for further information.</div> <div> When ordering from Candles Africa, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Each package will be accompanied by a custom form (for example an air waybill). Customs forms for all international packages list the value of your order's contents by product type. </div> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 HEIGHT= 19 WIDTH="621"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="621" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 75 WIDTH="621"><bR> <bR> <div> <B>Very Important Information:</B></div> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER COLSPAN=2 BGCOLOR=#EEEEEE HEIGHT= 436 WIDTH="621"><div> We carry a stock of our most popular items. However, the various facets of our candle manufacturing and painting are outsourced to local entrepreneurs, other african crafts are sourced from crafters in KwaZulu-Natal, many far away . </div> <div> Therefor please bear in mind that infrequently, it may take a while for a crafter to deliver a desired work of art from his home.  </div> <div> As a general rule, most items will be readily available and we will be able to ship orders to clients within 14 days. Where circumstances dictate that the crafter must first return to his home  because the item is out of stock, a longer period may be required. However, we will stay in touch with the client and inform him or her of the progress at every step.</div> <div> * Based on availability, we reserve the right to make similar substitutions of equal or greater value. </div> <bR> <div> To ensure that you as our customer receive the best value for money we also use the <FONT SIZE="3" COLOR="#0000CC" FACE="Arial" >standard surface mail option</FONT> to deliver the products. Please request this option, as our default shipping fees are based on <FONT SIZE="3" COLOR="#0000CC" FACE="Arial" >standard airmail</FONT>. We carry the cost of all insurance to safeguard your purchase.</div> <bR> <div> Please remember that you are buying an individually hand-crafted work of art which is unique and does not come from a mould or off a production line. Therefore, the item ordered will almost exactly duplicate the object displayed but may differ slightly in detail, color and size. No two are ever exactly the same! </div> <bR> <DIV ALIGN="LEFT"></DIV> <div> This is your guarantee that you are buying an original masterpiece from Candles Africa</div> </tD> </tR> </TABLE></div> <div>  <head> <SCRIPT language="JavaScript">  </script> </head>  </div> <bR> </td> </tr></table></body>